Troubleshooting
If you are experiencing issues with your HP ProBook 640 G1 overheating, please visit our troubleshooting page.
Background
The HP ProBook 640 G1 is a 14-inch business-oriented laptop. The laptop belongs to HP's ProBook 600 series and contains a 4th-generation Intel Core processor. The laptop was sold worldwide and is now discontinued since its release in 2014. The laptop was created to target businesses and corporations, and because of this, HP’s main selling points were reliability, durability, and security features. It is powered by a Core i5 processor and has 4GB of RAM. It includes WiFi, Bluetooth, and Ethernet capabilities and comes with 3 USB ports.
The HP ProBook 640 G1 weighs 4.4 pounds and comes in a grey/silver color with a 14-inch screen. This laptop is the successor to the older generation HP ProBook 6470b. The main difference is that the 640 G1 is lighter and contains a much faster processor.
This laptop is pretty similar to a standard laptop seen in the 2010s, especially looks-wise. While there were no specific recalls for the 640 G1, it was a part of a larger group of HP Notebook laptops that had a Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program (2016-2019). Reviews for this laptop often talk about its strong build quality and good performance for completing office tasks.
Identification:
The ProBook 640 G1 has a dark gray/black chassis and a silver HP logo on the lid. On the left side, you can find the charging port, 2 USB 3.0 ports, an Ethernet port, and an SD card reading port. The right side has an audio jack, two more USB 3.0 ports, and a DisplayPort, as well as a Kensington lock slot. The power button is located above the keyboard and to the left, while the opposite side has a mute button and a network connection button. The keyboard is black, and below the keyboard is a grey mousepad. The model number can be found on the bottom of the device.
Technical Specifications:
Model Number: 640 G1
Operating System: Windows 10 Pro
CPU: Intel Core i5-4200M 2-Core 2.5 GHz
GPU: Intel HD Graphics 4600
RAM: 4 GB
Storage: 500 GB or 1 TB
Size: 14 in
Resolution: 1366x768 pixels
Weight: 2kg (4.4 lbs)
USB Ports: 4 USB 3.0
Hard Disk- 1TB
Power Adapter: 65w Smart AC Adapter
Battery: 6-cell Li-Ion battery
Source: HP ProBook 640 G1 Specifications