Introduction

Follow this guide to replace a broken or cracked back glass on an iPhone 17 Pro.

The back glass includes the wireless charging unit. If you're having issues with wireless charging, you may need to replace the back glass.

After replacement, you may have trouble with wireless charging until you run Apple’s Repair Assistant.

Note: You'll need replacement back glass adhesive to complete this repair.

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    • Let your iPhone's battery drain below 25% before starting this repair—a charged lithium‑ion battery may catch fire if damaged.

    • Unplug all cables from your phone.

    • Hold the power and either volume button and slide to power off your phone.

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    • Glass shards can complicate disassembly—or worse, cause injury. If your phone is cracked, follow this step.

    • Apply strips of packing tape to the cracked glass until it's completely covered—this will help keep the glass contained and allow the suction cup to stick.

    • Make sure there's a single strip of tape (not overlapping) across the bottom edge, big enough for a suction cup to fit on.

    • Only cover the glass itself—don't stick any tape to the frame.

    • Consider wearing safety glasses to protect your eyes from any glass shaken free during the repair.

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    • Use a P2 pentalobe screwdriver to remove the two 7.5 mm‑long screws on either side of the charging port.

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    • Adhesive secures the back glass to the frame. Heating the glass softens the adhesive, making it easier to separate.

    • Heat an iOpener and lay it on the bottom edge of the back glass for two minutes.

    • Alternatively, you can use a hair dryer or heat gun to heat the back glass.

    • Improper use of a heat gun can destroy the wireless charging assembly and/or battery—follow the linked instructions carefully.

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    • Apply a suction handle to the bottom edge of the back glass, as close to the edge as possible.

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    • Pull up on the suction handle with strong, steady force until a gap forms between the back glass and frame.

    • If you're having trouble, apply more heat and try again.

    • Insert the tip of an opening pick into the gap you just created.

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    • Slide the opening pick around the perimeter of the back glass to separate all the adhesive securing it.

    • Only insert your pick slightly under the back glass near the top of the left edge. Otherwise, you may damage the wireless charging ribbon cable.

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    • At this point, the back glass should be completely separated from the frame. If it feels stuck, go back around the perimeter and separate any remaining adhesive.

    • Flip the back glass over the left edge and use the suction handle to prop it up.

    • Alternatively, you can lay the glass down flat over the left side.

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    • Be careful not to damage the exposed battery with your tools during the next few steps.

    • Use a tri‑point Y000 screwdriver to remove the 1.0 mm‑long screw securing the wireless charging connector cover.

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    • Remove the cover.

    • During reassembly, make sure to hook the small tab on the cover under the frame.

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    • Use the point of a spudger to pry up and disconnect the wireless charging press connector.

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    • Remove the back glass.

Conclusion

To reassemble your device, follow these instructions in reverse order.

After your repair, run Apple's Repair Assistant. Navigate to Settings → General → About → Parts & Service History, tap Restart & Finish Repair, and follow the onscreen prompts.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers Community for help.

Spencer Day

Member since: 14/09/22

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